Frequently Asked Questions about Research Peptides

Answers to the most common questions about our research peptides, shipping, and documentation. For technical data, visit the peptide encyclopedia; to learn how we test each lot, see quality and control; for timelines, consult shipping and returns. Read on the blog: the peptide reconstitution lab protocol and how to read a certificate of analysis.

Regulatory Compliance Notice

Axion Research Peptides operates in strict compliance with applicable regulations for the supply of research materials.

All our products are:

  • Intended exclusively for laboratory research use
  • Not for human or veterinary use
  • Not intended to diagnose, treat, cure, or prevent any disease
  • Not approved by the FDA as medicines or food supplements
  • Clearly labeled with "Research Use Only" warnings
Are your products intended for human use?
No. All our products are intended exclusively for laboratory research use by qualified professionals. They are not intended for human or veterinary use, nor for human consumption, and are not intended to diagnose, treat, cure, or prevent any disease. They have not been approved by the U.S. Food and Drug Administration (FDA) as medicines or food supplements.
A Certificate of Analysis (COA) is available for each lot. Lot certificates are listed on our CoA page, and independent laboratory (Janoshik Analytical) reports are available for several lots. To request the COA for a specific lot, email contact@axionresearchpeptides.com with your order number and lot number.
Orders are paid by invoice. After you place an order, we send an invoice through Mercury, which you can pay by credit or debit card or by ACH bank transfer. Invoices are due within 2 days of issue, and unpaid orders are cancelled after the due date. Your order is processed after payment is confirmed.
We ship within the United States and worldwide. Customs duties, taxes and import compliance in the destination country are the buyer’s responsibility. We cannot ship to addresses where the purchase of research materials is prohibited.
We do not accept returns. The only refund we offer is if an independent laboratory test of your product does not match the Certificate of Analysis for that lot. See our Return and Refund Policy.
Orders whose invoice payment is confirmed before 12:00 PM MT ship the same business day; later payments ship the next business day. Delivery within the United States typically takes 3–5 business days after shipment. International delivery times vary by destination, and customs duties, taxes and import compliance in the destination country are the buyer’s responsibility. We ship with USPS, UPS and FedEx.
Follow the storage instructions on the product label and documentation. Products are lyophilized powders and are shipped in thermal (insulated) packaging to maintain the integrity of the peptides.
Yes, we serve universities, biotechnology laboratories, pharmaceutical companies, CROs, and qualified independent researchers. For institutional or large-volume orders, please contact us for special conditions.
Yes, we only work with qualified suppliers, and all lots undergo rigorous quality control. Each product is verified for purity (typically ≥97-98% by HPLC), identity (mass spectrometry), and sterility when applicable. We maintain full lot traceability.
You can contact us by email at contact@axionresearchpeptides.com or through our contact page. WhatsApp support is available only to existing customers with an order number. We aim to respond within one business day.